Privacy Policy

At Collectors Certified Auctions, your privacy is critical to us. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your data.

1. Information We Collect

We may collect personal information when you:

• Please register on our website

• Place an order or submit items for auction

• Subscribe to our newsletter or email communications

The personal data collected may include, but is not limited to:

• Name

• Email address

• Mailing address

• Phone number

• Payment information

Visitors may browse our website anonymously. However, certain services may require personal data to function properly.

2. How We Use Your Information

The information we collect may be used to:

• Personalize your user experience

• Enhance our website’s functionality and usability

• Improve our customer service and support capabilities

• Process transactions and deliver auction-related services

• Communicate via email regarding orders, auction updates, or relevant company news

Note: You may opt out of receiving marketing emails at any time by following the unsubscribe instructions provided at the bottom of each email.

3. Information Protection

We employ a range of security measures to ensure the confidentiality and integrity of your personal information. These include:

• SSL (Secure Socket Layer) technology to encrypt sensitive data during transmission

• Secure access protocols to safeguard database information

• Limiting access to your data to authorized personnel only

After a transaction is completed, your sensitive payment data is not stored on our servers.

4. Use of Cookies

Our website uses cookies to:

• Store shopping cart contents

• Remember user preferences

• Analyze traffic and site interactions to enhance future functionality

You may choose to disable cookies via your browser settings. However, disabling cookies may affect your experience and functionality of certain services.

We may work with third-party service providers (such as analytics tools) to better understand our users. These third parties are contractually obligated to use the data solely for providing services on our behalf.

5. Sharing of Information

We do not sell or trade your personally identifiable information. We may share information with trusted service providers for purposes such as payment processing, order fulfillment, and IT support—provided they agree to maintain confidentiality.

We may also disclose your information when legally required or to protect our rights, enforce policies, or ensure safety.

Non-personal, aggregated data may be shared for analytics or advertising purposes.

6. California Privacy Rights

In accordance with the California Online Privacy Protection Act (CalOPPA), users can update their personal information at any time by logging into their profile and selecting the Edit Profile option.

You may request deletion of your personal data, subject to certain exceptions (e.g., pending payments, open disputes, or active auction bids). To initiate a deletion request, email our support team at help@collectorscertified.com with your name, account email, and California address.

7. Children's Privacy (COPPA Compliance)

Our services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware of such a collection, the data will be deleted promptly.

8. Scope of This Policy

This Privacy Policy applies solely to information collected through our website and does not extend to offline data collection.

9. Terms of Use

Please refer to our [Auction Policy] page for additional details on website use, disclaimers, and limitations of liability.

10. Your Consent

By using our site, you consent to the terms of this Privacy Policy.

11. Policy Updates

We may update this Privacy Policy periodically. All changes will be reflected on this page with an updated effective date. Continued use of our website after any modifications constitutes your acceptance of those changes.